The most common questions in one place. Can't find yours? Email us.
No. They scan the QR code, give consent and upload straight from the browser.
Yes. Every uploader gives explicit consent, and content is automatically deleted after the configured retention period. See our privacy policy.
Depending on your plan: 90 days (Free), 12 months (Memory), and on Studio/Business there is no automatic deletion — you decide.
Starting is free (up to 30 uploads per event). Want more? Memory is a one-time €49 upgrade per event; Studio is €39 per month (or €399 per year) for unlimited events. See pricing.
From your dashboard you export all originals in a single ZIP file.
For larger organisations we offer payment by invoice after approval. Get in touch.